Service Quality in Indian Hospitals: Perspectives from an Emerging Market Author
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SchnittFr. 80.91 ( 82.74)¹ Fr. 91.08 ( 93.14)¹ Fr. 82.97 ( 84.85)¹
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Bester Preis: Fr. 4.99 ( 5.10)¹ (vom 03.12.2019)
1
9783319678870 - Sanjay Mohapatra; K. Ganesh; M. Punniyamoorthy; Rani Susmitha: Service Quality in Indian Hospitals
Sanjay Mohapatra; K. Ganesh; M. Punniyamoorthy; Rani Susmitha

Service Quality in Indian Hospitals (2017)

Lieferung erfolgt aus/von: Deutschland ~EN HC NW

ISBN: 9783319678870 bzw. 3319678876, vermutlich in Englisch, Springer, gebundenes Buch, neu.

Fr. 88.00 ( 89.99)¹ + Versand: Fr. 7.82 ( 8.00)¹ = Fr. 95.82 ( 97.99)¹
unverbindlich
Lieferung aus: Deutschland, più spese di spedizione.
Perspectives from an Emerging Market This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes valuable insights and implications for hospital management and government. The book is theoretically grounded in SERVQUAL literature and uses appropriate and sophisticated techniques and tools to analyse data. It highlights causal model development with Structural Equation Modelling (SEM) and introduces a classification model, developed using Artificial Neural Networks (ANNs), in order to benchmark specialty cardiac care. The book also deals with Support Vector Machines (SVMs) and compares the error rates between SVM and ANN to find the best classification technique among the two. Overall, this book is a timely and relevant work that contributes to the theory, practice and policy of service quality in hospitals. 27.10.2017, gebundene Ausgabe.
2
9783319678870 - Mohapatra, S: Service Quality in Indian Hospitals

Mohapatra, S: Service Quality in Indian Hospitals (2017)

Lieferung erfolgt aus/von: Deutschland ~EN NW

ISBN: 9783319678870 bzw. 3319678876, vermutlich in Englisch, Springer, neu.

Fr. 94.85 ( 96.99)¹
versandkostenfrei, unverbindlich
Lieferung aus: Deutschland, Lieferbar innerhalb von 6 Wochen.
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes valuable insights and implications for hospital management and government. The book is theoretically grounded in SERVQUAL literature and uses appropriate and sophisticated techniques and tools to analyse data. It highlights causal model development with Structural Equation Modelling (SEM) and introduces a classification model, developed using Artificial Neural Networks (ANNs), in order to benchmark specialty cardiac care. The book also deals with Support Vector Machines (SVMs) and compares the error rates between SVM and ANN to find the best classification technique among the two. Overall, this book is a timely and relevant work that contributes to the theory, practice and policy of service quality in hospitals. gebundene Ausgabe, 27.10.2017.
3
9783319678870 - Sanjay Mohapatra; K. Ganesh; M. Punniyamoorthy; Rani Susmitha: Service Quality in Indian Hospitals
Sanjay Mohapatra; K. Ganesh; M. Punniyamoorthy; Rani Susmitha

Service Quality in Indian Hospitals

Lieferung erfolgt aus/von: Italien ~EN HC NW

ISBN: 9783319678870 bzw. 3319678876, vermutlich in Englisch, Springer Shop, gebundenes Buch, neu.

Fr. 94.16 ( 96.29)¹
versandkostenfrei, unverbindlich
Lieferung aus: Italien, In magazzino.
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes valuable insights and implications for hospital management and government. The book is theoretically grounded in SERVQUAL literature and uses appropriate and sophisticated techniques and tools to analyse data. It highlights causal model development with Structural Equation Modelling (SEM) and introduces a classification model, developed using Artificial Neural Networks (ANNs), in order to benchmark specialty cardiac care. The book also deals with Support Vector Machines (SVMs) and compares the error rates between SVM and ANN to find the best classification technique among the two. Overall, this book is a timely and relevant work that contributes to the theory, practice and policy of service quality in hospitals. Hard cover.
4
9783319678870 - Mohapatra, Sanjay; Ganesh, K.; Punniyamoorthy, M.; Susmitha, Rani: Service Quality in Indian Hospitals
Mohapatra, Sanjay; Ganesh, K.; Punniyamoorthy, M.; Susmitha, Rani

Service Quality in Indian Hospitals

Lieferung erfolgt aus/von: Deutschland DE HC NW

ISBN: 9783319678870 bzw. 3319678876, in Deutsch, Springer, Berlin; Springer International Publishing, gebundenes Buch, neu.

Fr. 83.70 ( 85.59)¹
versandkostenfrei, unverbindlich
Lieferung aus: Deutschland, Versandkostenfrei innerhalb von Deutschland.
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes valuable insights and implications for hospital management and government. The book is theoretically grounded in SERVQUAL literature and uses appropriate and sophisticated techniques and tools to analyse data. It highlights causal model development with Structural Equation Modelling (SEM) and introduces a classification model, developed using Artificial Neural Networks (ANNs), in order to benchmark specialty cardiac care. The book also deals with Support Vector Machines (SVMs) and compares the error rates between SVM and ANN to find the best classification technique among the two. Overall, this book is a timely and relevant work that contributes to the theory, practice and policy of service quality in hospitals. Lieferzeit 1-2 Werktage.
5
9783319678870 - Sanjay Mohapatra: Service Quality in Indian Hospitals - Perspectives from an Emerging Market
Sanjay Mohapatra

Service Quality in Indian Hospitals - Perspectives from an Emerging Market

Lieferung erfolgt aus/von: Deutschland DE HC NW

ISBN: 9783319678870 bzw. 3319678876, in Deutsch, Springer-Verlag Gmbh, gebundenes Buch, neu.

Fr. 75.33 ( 77.03)¹
versandkostenfrei, unverbindlich
Lieferung aus: Deutschland, Versandkostenfrei.
Service Quality in Indian Hospitals: This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes valuable insights and implications for hospital management and government. The book is theoretically grounded in SERVQUAL literature and uses appropriate and sophisticated techniques and tools to analyse data. It highlights causal model development with Structural Equation Modelling (SEM) and introduces a classification model, developed using Artificial Neural Networks (ANNs), in order to benchmark specialty cardiac care. The book also deals with Support Vector Machines (SVMs) and compares the error rates between SVM and ANN to find the best classification technique among the two. Overall, this book is a timely and relevant work that contributes to the theory, practice and policy of service quality in hospitals. Englisch, Buch.
6
9783319678870 - Service Quality in Indian Hospitals: Perspectives from an Emerging Market Sanjay Mohapatra Author

Service Quality in Indian Hospitals: Perspectives from an Emerging Market Sanjay Mohapatra Author

Lieferung erfolgt aus/von: Vereinigte Staaten von Amerika ~EN HC NW

ISBN: 9783319678870 bzw. 3319678876, vermutlich in Englisch, Springer International Publishing, gebundenes Buch, neu.

Fr. 78.06 ($ 87.99)¹
unverbindlich
Lieferung aus: Vereinigte Staaten von Amerika, Lagernd, zzgl. Versandkosten.
This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals. This book provides a comprehensive understanding of service quality antecedents in Indian hospitals. It focuses on patient satisfaction and includes valuable insights and implications for hospital management and government. The book is theoretically grounded in SERVQUAL literature and uses appropriate and sophisticated techniques and tools to analyse data. It highlights causal model development with Structural Equation Modelling (SEM) and introduces a classification model, developed using Artificial Neural Networks (ANNs), in order to benchmark specialty cardiac care. The book also deals with Support Vector Machines (SVMs) and compares the error rates between SVM and ANN to find the best classification technique among the two. Overall, this book is a timely and relevant work that contributes to the theory, practice and policy of service quality in hospitals.
7
9783319678870 - Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha: Service Quality in Indian Hospitals: Perspectives from an Emerging Market (Advances in Theory and Practice of Emerging Markets)
Sanjay Mohapatra, K. Ganesh, M. Punniyamoorthy, Rani Susmitha

Service Quality in Indian Hospitals: Perspectives from an Emerging Market (Advances in Theory and Practice of Emerging Markets) (2017)

Lieferung erfolgt aus/von: Deutschland EN HC NW FE

ISBN: 9783319678870 bzw. 3319678876, in Englisch, 120 Seiten, Springer, gebundenes Buch, neu, Erstausgabe.

Fr. 83.70 ( 85.59)¹
versandkostenfrei, unverbindlich
Lieferung aus: Deutschland, Noch nicht erschienen. Versandkostenfrei.
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