Even Monkeys Fall from Trees: The Balance of Art and Science for Outstanding Customer Service
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Lieferung aus: Vereinigte Staaten von Amerika, Shipping costs to: USA.
Von Händler/Antiquariat, Discover Books.
Taylor Trade Publishing. Hardcover. GOOD. Spine creases, wear to binding and pages from reading. May contain limited notes, underlining or highlighting that does affect the text. Possible ex library copy, that'll have the markings and stickers associated from the library. Accessories such as CD, codes, toys, may not be included.

Lieferung aus: Vereinigte Staaten von Amerika, In Stock.
business,business and investing,industries and professions,management,management and leadership, Even Monkeys Fall from Trees : The Balance of Art and Science for Outstanding Customer Service, Outstanding customer service is a balance of technical expertise and interpersonal skills. Balance…a simple concept, yet something that is missing in the customer service and leadership approaches used in many organizations today. Join Doug, the former head of training at Disney University, on a journey to assess your service and leadership approach. Blend some "back stage" secrets of Disney with a dose of Eastern philosophy, then mix in a number of strategies than can be immediately applied in the workplace and you have the essence of Monkeys. This book is designed to be a practical tool to help you analyze the service and products you or your organization provide from the standpoint of being in balance. How well are you attending to both the "art" and "science" needs of your employees and customers? If not taking care of both, you are losing valuable customers and employees. Eleven exercises, that have been adopted by world-class organizations, are included to help you determine: ·Your individual and organizational strengths ·Where you need to make improvements ·Specific action steps to maximize your strengths and minimize your weaknesses. The result is a blueprint to attain and maintain your service and leadership balance!

Lieferung aus: Vereinigte Staaten von Amerika, Free shipping.
Von Händler/Antiquariat, OwlsBooks [51218811], Toledo, OH, U.S.A.
Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s).

Lieferung aus: Vereinigte Staaten von Amerika, Free shipping.
Von Händler/Antiquariat, ThriftBooks - Free State [56683468], Halethorpe, MD, U.S.A.
Ex-Library Book - will contain Library Markings. Book shows minor use. Cover and Binding have minimal wear, and the pages have only minimal creases.

Lieferung aus: Vereinigte Staaten von Amerika, In Stock.
Even-Monkeys-Fall-from-Trees~~Doug-Lipp, Even Monkeys Fall from Trees: The Balance of Art and Science for Outstanding Customer Service, Paperback.

Lieferung aus: Vereinigte Staaten von Amerika, Shipping costs to: USA.
Von Händler/Antiquariat, HawkingBooks.
Taylor Trade Publishing. Hardcover. 1563527235 Very Good Condition. Five star seller - Ships Quickly - Buy with confidence! . Very Good.

Lieferung aus: Vereinigte Staaten von Amerika, Free shipping.
Von Händler/Antiquariat, Hawking Books [54932187], Lake Arrowhead, CA, U.S.A.
1563527235 Very Good Condition. Five star seller - Ships Quickly - Buy with confidence!