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100%: Marc Stickdorn; Markus Hormess; Adam Lawrence; Jakob Schneider: This is Service Design Doing (ISBN: 9781491927182) O'Reilly UK Ltd., Erstausgabe, in Englisch, Taschenbuch.Nur diese Ausgabe anzeigen…
72%: Marc Stickdorn, Markus Hormess, Adam Lawrence, Jakob Schneider: This is Service Design Doing (ISBN: 9781491927144) 2018, O'Reilly Media, Erstausgabe, in Englisch, auch als eBook.Nur diese Ausgabe anzeigen…
This is Service Design Doing - 8 Angebote vergleichen
| Preise | 2016 | 2018 | 2019 | 2022 |
|---|---|---|---|---|
| Schnitt | Fr. 32.16 (€ 32.90)¹ | Fr. 28.44 (€ 29.09)¹ | Fr. 36.16 (€ 36.99)¹ | Fr. 41.75 (€ 42.71)¹ |
| Nachfrage |
1
This is Service Design Doing (2018)
~EN PB NWISBN: 9781491927182 bzw. 1491927186, vermutlich in Englisch, O'Reilly UK Ltd. Taschenbuch, neu.
Lieferung aus: Deutschland, Sofort lieferbar.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success. Taschenbuch, 01.02.2018.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success. Taschenbuch, 01.02.2018.
2
This is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services (2017)
EN PB NWISBN: 9781491927182 bzw. 1491927186, in Englisch, 541 Seiten, O'Reilly UK Ltd. Taschenbuch, neu.
Neu ab: € 27,86 (50 Angebote)
Gebraucht ab: € 33,89 (3 Angebote)
Zu den weiteren 53 Angeboten bei Amazon.de (Int.)
Lieferung aus: Deutschland, Versandfertig in 1 - 2 Werktagen, Tatsächliche Versandkosten können abweichen.
Von Händler/Antiquariat, SuperBookDealsDE.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actuallydo service design to improve the quality and the interaction between service providers and customers. You?ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.Service design requires a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You?ll be able to focus on your customers and iteratively improve their experience.Move from theory to practice and build sustainable business success. Taschenbuch, Label: O'Reilly UK Ltd. O'Reilly UK Ltd. Produktgruppe: Book, Publiziert: 2017-12-31, Studio: O'Reilly UK Ltd. Verkaufsrang: 935.
Von Händler/Antiquariat, SuperBookDealsDE.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actuallydo service design to improve the quality and the interaction between service providers and customers. You?ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.Service design requires a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You?ll be able to focus on your customers and iteratively improve their experience.Move from theory to practice and build sustainable business success. Taschenbuch, Label: O'Reilly UK Ltd. O'Reilly UK Ltd. Produktgruppe: Book, Publiziert: 2017-12-31, Studio: O'Reilly UK Ltd. Verkaufsrang: 935.
3
This is Service Design Doing
EN NWISBN: 9781491927182 bzw. 1491927186, in Englisch, neu.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
4
This Is Service Design Doing: Applying Service Design Thinking in the Real World (2018)
EN PB NW FEISBN: 9781491927182 bzw. 1491927186, in Englisch, 541 Seiten, O'Reilly Media, Taschenbuch, neu, Erstausgabe.
Neu ab: $24.72 (35 Angebote)
Gebraucht ab: $24.72 (33 Angebote)
Zu den weiteren 68 Angeboten bei Amazon.com
Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 1-2 business days, tatsächliche Versandkosten können abweichen.
Von Händler/Antiquariat, swati21.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You’ll be able to focus on your customers and iteratively improve their experience.Move from theory to practice and build sustainable business success., Paperback, Ausgabe: 1, Label: O'Reilly Media, O'Reilly Media, Produktgruppe: Book, Publiziert: 2018-01-12, Studio: O'Reilly Media, Verkaufsrang: 13134.
Von Händler/Antiquariat, swati21.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You’ll be able to focus on your customers and iteratively improve their experience.Move from theory to practice and build sustainable business success., Paperback, Ausgabe: 1, Label: O'Reilly Media, O'Reilly Media, Produktgruppe: Book, Publiziert: 2018-01-12, Studio: O'Reilly Media, Verkaufsrang: 13134.
6
This Is Service Design Doing: Applying Service Design Thinking in the Real World (2016)
~EN NW FEISBN: 9781491927182 bzw. 1491927186, vermutlich in Englisch, 400 Seiten, O'Reilly Media, neu, Erstausgabe.
Neu ab: 38,53 € (13 Angebote)
Gebraucht ab: 57,85 € (1 Angebote)
Zu den weiteren 14 Angeboten bei Amazon.es
Lieferung aus: Spanien, zzgl. Versandkosten (wenn der Anbieter in Ihr Land liefert).
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
7
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This Is Service Design Doing: Applying Service Design Thinking in the Real World (2018)
~EN PB USISBN: 9781491927182 bzw. 1491927186, vermutlich in Englisch, O'Reilly Media, Taschenbuch, gebraucht.
Von Händler/Antiquariat, BOOKIT! [82076540], Genève, Switzerland.
Livre neuf! Expédié sous 2 jours ouvrés, Books.
Livre neuf! Expédié sous 2 jours ouvrés, Books.
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This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services
~EN NWISBN: 9781491927182 bzw. 1491927186, vermutlich in Englisch, neu.
Lieferung aus: Deutschland, Versandkostenfrei.
Von Händler/Antiquariat, Brook Bookstore [73063896], Milano, MI, Italy.
Books.
Von Händler/Antiquariat, Brook Bookstore [73063896], Milano, MI, Italy.
Books.
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