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9783659431784 - Vyacheslav Ladischenski: Customer Communication from a Perspective of the large Swiss Bank (Paperback)
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Vyacheslav Ladischenski

Customer Communication from a Perspective of the large Swiss Bank (Paperback) (2016)

Lieferung erfolgt aus/von: Vereinigtes Königreich Grossbritannien und Nordirland DE PB NW

ISBN: 9783659431784 bzw. 3659431788, in Deutsch, LAP Lambert Academic Publishing, Taschenbuch, neu.

Fr. 75.65 ($ 92.30)¹ + Versand: Fr. 3.33 ($ 4.07)¹ = Fr. 78.98 ($ 96.37)¹
unverbindlich
Von Händler/Antiquariat, The Book Depository EURO [60485773], London, United Kingdom.
Language: English . Brand New Book. The financial industry is in the middle of the transformation driven by the recent financial crisis, innovations based on information technologies, changing customer behavior and the structure within the financial industry itself. This work examines the direction banks might take in order to overcome the challenges they are facing and satisfy the changing customer needs. In particular this work concentrates on customer behavior and communication related trends, and investigates how the communication between customers and the bank might be shaped in the future. This target is approached through conducting a trend- and consequently potential analysis for one of the IT domains in a bank affected by these changes - the Enterprise Content Management System (ECM). On the basis of scientific research and current banking trends in customer communication and information management, an ECM strategy was developed. It can be seen as a roadmap outlining future opportunities for innovation in the ECM and customer communication domains.
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9783659431784 - Vyacheslav Ladischenski: Customer Communication from a Perspective of the large Swiss Bank
Vyacheslav Ladischenski

Customer Communication from a Perspective of the large Swiss Bank (2016)

Lieferung erfolgt aus/von: Deutschland DE PB NW RP

ISBN: 9783659431784 bzw. 3659431788, in Deutsch, LAP Lambert Academic Publishing Okt 2016, Taschenbuch, neu, Nachdruck.

Fr. 50.43 ($ 61.53)¹ + Versand: Fr. 28.94 ($ 35.31)¹ = Fr. 79.37 ($ 96.84)¹
unverbindlich
Von Händler/Antiquariat, AHA-BUCH GmbH [51283250], Einbeck, Germany.
This item is printed on demand - Print on Demand Neuware - The financial industry is in the middle of the transformation driven by the recent financial crisis, innovations based on information technologies, changing customer behavior and the structure within the financial industry itself. This work examines the direction banks might take in order to overcome the challenges they are facing and satisfy the changing customer needs. In particular this work concentrates on customer behavior and communication related trends, and investigates how the communication between customers and the bank might be shaped in the future. This target is approached through conducting a trend- and consequently potential analysis for one of the IT domains in a bank affected by these changes - the Enterprise Content Management System (ECM). On the basis of scientific research and current banking trends in customer communication and information management, an ECM strategy was developed. It can be seen as a roadmap outlining future opportunities for innovation in the ECM and customer communication domains. 92 pp. Englisch.
3
9783659431784 - Vyacheslav Ladischenski: Customer Communication from a Perspective of the large Swiss Bank
Symbolbild
Vyacheslav Ladischenski

Customer Communication from a Perspective of the large Swiss Bank

Lieferung erfolgt aus/von: Vereinigtes Königreich Grossbritannien und Nordirland EN PB NW

ISBN: 9783659431784 bzw. 3659431788, in Englisch, LAP Lambert Academic Publishing, Taschenbuch, neu.

Fr. 44.77 ($ 54.63)¹
versandkostenfrei, unverbindlich
The financial industry is in the middle of the transformation driven by the recent financial crisis, innovations based on information technologies, changing customer behavior and the structure within the financial industry itself. This work examines the direction banks might take in order to overcome the challenges they are facing and satisfy the changing customer needs. In particular this work concentrates on customer behavior and communication related trends, and investigates how the communication between customers and the bank might be shaped in the future. This target is approached through conducting a trend- and consequently potential analysis for one of the IT domains in a bank affected by these changes - the Enterprise Content Management System (ECM). On the basis of scientific research and current banking trends in customer communication and information management, an ECM strategy was developed. It can be seen as a roadmap outlining future opportunities for innovation in the ECM and customer communication domains.
4
9783659431784 - Ladischenski, Vyacheslav: Customer Communication from a Perspective of the large Swiss Bank
Symbolbild
Ladischenski, Vyacheslav

Customer Communication from a Perspective of the large Swiss Bank

Lieferung erfolgt aus/von: Deutschland DE PB NW

ISBN: 9783659431784 bzw. 3659431788, in Deutsch, Taschenbuch, neu.

Fr. 47.07 ($ 57.43)¹ + Versand: Fr. 2.93 ($ 3.58)¹ = Fr. 50.00 ($ 61.01)¹
unverbindlich
Von Händler/Antiquariat, European-Media-Service Mannheim [1048135], Mannheim, Germany.
Publisher/Verlag: LAP Lambert Academic Publishing | The financial industry is in the middle of the transformation driven by the recent financial crisis, innovations based on information technologies, changing customer behavior and the structure within the financial industry itself. This work examines the direction banks might take in order to overcome the challenges they are facing and satisfy the changing customer needs. In particular this work concentrates on customer behavior and communication related trends, and investigates how the communication between customers and the bank might be shaped in the future. This target is approached through conducting a trend- and consequently potential analysis for one of the IT domains in a bank affected by these changes - the Enterprise Content Management System (ECM). On the basis of scientific research and current banking trends in customer communication and information management, an ECM strategy was developed. It can be seen as a roadmap outlining future opportunities for innovation in the ECM and customer communication domains. | Format: Paperback | Language/Sprache: english | 92 pp.
5
9783659431784 - Vyacheslav Ladischenski: Customer Communication from a Perspective of the large Swiss Bank
Symbolbild
Vyacheslav Ladischenski

Customer Communication from a Perspective of the large Swiss Bank (2016)

Lieferung erfolgt aus/von: Vereinigte Staaten von Amerika EN PB NW

ISBN: 9783659431784 bzw. 3659431788, in Englisch, 92 Seiten, LAP LAMBERT Academic Publishing, Taschenbuch, neu.

Fr. 44.77 ($ 54.63)¹
versandkostenfrei, unverbindlich
Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 24 hours, nur für AmazonPrime Kunden kostenlos, sonst USD 4.98.
Von Händler/Antiquariat, Amazon.com.
The financial industry is in the middle of the transformation driven by the recent financial crisis, innovations based on information technologies, changing customer behavior and the structure within the financial industry itself. This work examines the direction banks might take in order to overcome the challenges they are facing and satisfy the changing customer needs. In particular this work concentrates on customer behavior and communication related trends, and investigates how the communication between customers and the bank might be shaped in the future. This target is approached through conducting a trend- and consequently potential analysis for one of the IT domains in a bank affected by these changes - the Enterprise Content Management System (ECM). On the basis of scientific research and current banking trends in customer communication and information management, an ECM strategy was developed. It can be seen as a roadmap outlining future opportunities for innovation in the ECM and customer communication domains. Paperback, Label: LAP LAMBERT Academic Publishing, LAP LAMBERT Academic Publishing, Produktgruppe: Book, Publiziert: 2016-10-05, Freigegeben: 2016-10-05, Studio: LAP LAMBERT Academic Publishing.
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