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SERVQUAL Model and Customer satisfaction of services-Indian Telecom (2017)
DE PB NW
ISBN: 9783659632303 bzw. 3659632309, in Deutsch, LAP Lambert Academic Publishing Jun 2017, Taschenbuch, neu.
Lieferung aus: Deutschland, Versandkostenfrei.
Von Händler/Antiquariat, AHA-BUCH GmbH [51283250], Einbeck, Germany.
Neuware - 'SERVQUAL Model and Customer Satisfaction of services Indian telecom' Reliance Jio, perhaps the name does not requires any introduction in Indian Telecom Industry, the market penetration strategy adopted by the company has been one of a kind, that too with the first mover advantage of upcoming technology like VoLTE (Voice over Long Term Evolution) into the Indian markets. Therefore, the study also revolves around the same scopes of customer satisfaction as well as retention as the free introductory offer of reliance Jio is about to end and the question arises what now! Servqual: Parasuraman developed a 22-scale instrument with which to measure customers' expectations and perceptions (E and P) of the five RATER dimensions. Four or five numbered items as Likert scale used to quantify the experiences. The RATER dimension actually comprises of Reliability, Assurance, Tangibility, Empathy and Responsiveness factors of any service business model. Both the aspects of customers and management, taken under consideration in order to have a clear view towards the gap if existing, between customer and management or within management. 64 pp. Englisch.
Von Händler/Antiquariat, AHA-BUCH GmbH [51283250], Einbeck, Germany.
Neuware - 'SERVQUAL Model and Customer Satisfaction of services Indian telecom' Reliance Jio, perhaps the name does not requires any introduction in Indian Telecom Industry, the market penetration strategy adopted by the company has been one of a kind, that too with the first mover advantage of upcoming technology like VoLTE (Voice over Long Term Evolution) into the Indian markets. Therefore, the study also revolves around the same scopes of customer satisfaction as well as retention as the free introductory offer of reliance Jio is about to end and the question arises what now! Servqual: Parasuraman developed a 22-scale instrument with which to measure customers' expectations and perceptions (E and P) of the five RATER dimensions. Four or five numbered items as Likert scale used to quantify the experiences. The RATER dimension actually comprises of Reliability, Assurance, Tangibility, Empathy and Responsiveness factors of any service business model. Both the aspects of customers and management, taken under consideration in order to have a clear view towards the gap if existing, between customer and management or within management. 64 pp. Englisch.
2
SERVQUAL Model and Customer satisfaction of services-Indian Telecom (2017)
DE PB NW
ISBN: 9783659632303 bzw. 3659632309, in Deutsch, 64 Seiten, LAP Lambert Academic Publishing, Taschenbuch, neu.
Lieferung aus: Deutschland, Versandkosten nach: Deutschland, Versandkostenfrei.
Von Händler/Antiquariat, Buchhandlung Hoffmann, [3174608].
Neuware - 'SERVQUAL Model and Customer Satisfaction of services Indian telecom' Reliance Jio, perhaps the name does not requires any introduction in Indian Telecom Industry, the market penetration strategy adopted by the company has been one of a kind, that too with the first mover advantage of upcoming technology like VoLTE (Voice over Long Term Evolution) into the Indian markets. Therefore, the study also revolves around the same scopes of customer satisfaction as well as retention as the free introductory offer of reliance Jio is about to end and the question arises what now! Servqual: Parasuraman developed a 22-scale instrument with which to measure customers' expectations and perceptions (E and P) of the five RATER dimensions. Four or five numbered items as Likert scale used to quantify the experiences. The RATER dimension actually comprises of Reliability, Assurance, Tangibility, Empathy and Responsiveness factors of any service business model. Both the aspects of customers and management, taken under consideration in order to have a clear view towards the gap if existing, between customer and management or within management. 09.06.2017, Taschenbuch, Neuware, 220x150x4 mm, 112g, 64, Internationaler Versand, offene Rechnung (Vorkasse vorbehalten), sofortueberweisung.de, Selbstabholung und Barzahlung, Skrill/Moneybookers, PayPal, Lastschrift, Banküberweisung.
Von Händler/Antiquariat, Buchhandlung Hoffmann, [3174608].
Neuware - 'SERVQUAL Model and Customer Satisfaction of services Indian telecom' Reliance Jio, perhaps the name does not requires any introduction in Indian Telecom Industry, the market penetration strategy adopted by the company has been one of a kind, that too with the first mover advantage of upcoming technology like VoLTE (Voice over Long Term Evolution) into the Indian markets. Therefore, the study also revolves around the same scopes of customer satisfaction as well as retention as the free introductory offer of reliance Jio is about to end and the question arises what now! Servqual: Parasuraman developed a 22-scale instrument with which to measure customers' expectations and perceptions (E and P) of the five RATER dimensions. Four or five numbered items as Likert scale used to quantify the experiences. The RATER dimension actually comprises of Reliability, Assurance, Tangibility, Empathy and Responsiveness factors of any service business model. Both the aspects of customers and management, taken under consideration in order to have a clear view towards the gap if existing, between customer and management or within management. 09.06.2017, Taschenbuch, Neuware, 220x150x4 mm, 112g, 64, Internationaler Versand, offene Rechnung (Vorkasse vorbehalten), sofortueberweisung.de, Selbstabholung und Barzahlung, Skrill/Moneybookers, PayPal, Lastschrift, Banküberweisung.
3
SERVQUAL Model and Customer satisfaction of services-Indian Telecom (2017)
DE PB NW
ISBN: 9783659632303 bzw. 3659632309, in Deutsch, 64 Seiten, LAP Lambert Academic Publishing, Taschenbuch, neu.
Lieferung aus: Deutschland, Versandkosten nach: Deutschland, Versandkostenfrei.
Von Händler/Antiquariat, Syndikat Buchdienst, [4235284].
"SERVQUAL Model and Customer Satisfaction of services Indian telecom" Reliance Jio, perhaps the name does not requires any introduction in Indian Telecom Industry, the market penetration strategy adopted by the company has been one of a kind, that too with the first mover advantage of upcoming technology like VoLTE (Voice over Long Term Evolution) into the Indian markets. Therefore, the study also revolves around the same scopes of customer satisfaction as well as retention as the free introductory offer of reliance Jio is about to end and the question arises what now! Servqual: Parasuraman developed a 22-scale instrument with which to measure customers' expectations and perceptions (E and P) of the five RATER dimensions. Four or five numbered items as Likert scale used to quantify the experiences. The RATER dimension actually comprises of Reliability, Assurance, Tangibility, Empathy and Responsiveness factors of any service business model. Both the aspects of customers and management, taken under consideration in order to have a clear view towards the gap if existing, between customer and management or within management. 2017, Taschenbuch / Paperback, Neuware, H: 220mm, B: 150mm, 64, Internationaler Versand, Selbstabholung und Barzahlung, PayPal, offene Rechnung, Banküberweisung.
Von Händler/Antiquariat, Syndikat Buchdienst, [4235284].
"SERVQUAL Model and Customer Satisfaction of services Indian telecom" Reliance Jio, perhaps the name does not requires any introduction in Indian Telecom Industry, the market penetration strategy adopted by the company has been one of a kind, that too with the first mover advantage of upcoming technology like VoLTE (Voice over Long Term Evolution) into the Indian markets. Therefore, the study also revolves around the same scopes of customer satisfaction as well as retention as the free introductory offer of reliance Jio is about to end and the question arises what now! Servqual: Parasuraman developed a 22-scale instrument with which to measure customers' expectations and perceptions (E and P) of the five RATER dimensions. Four or five numbered items as Likert scale used to quantify the experiences. The RATER dimension actually comprises of Reliability, Assurance, Tangibility, Empathy and Responsiveness factors of any service business model. Both the aspects of customers and management, taken under consideration in order to have a clear view towards the gap if existing, between customer and management or within management. 2017, Taschenbuch / Paperback, Neuware, H: 220mm, B: 150mm, 64, Internationaler Versand, Selbstabholung und Barzahlung, PayPal, offene Rechnung, Banküberweisung.
4
Symbolbild
SERVQUAL Model and Customer satisfaction of services-Indian Telecom
DE PB NW
ISBN: 9783659632303 bzw. 3659632309, in Deutsch, Taschenbuch, neu.
Lieferung aus: Deutschland, Versandkostenfrei.
Von Händler/Antiquariat, European-Media-Service Mannheim [1048135], Mannheim, Germany.
Publisher/Verlag: LAP Lambert Academic Publishing | "SERVQUAL Model and Customer Satisfaction of services Indian telecom" Reliance Jio, perhaps the name does not requires any introduction in Indian Telecom Industry, the market penetration strategy adopted by the company has been one of a kind, that too with the first mover advantage of upcoming technology like VoLTE (Voice over Long Term Evolution) into the Indian markets. Therefore, the study also revolves around the same scopes of customer satisfaction as well as retention as the free introductory offer of reliance Jio is about to end and the question arises what now! Servqual: Parasuraman developed a 22-scale instrument with which to measure customers' expectations and perceptions (E and P) of the five RATER dimensions. Four or five numbered items as Likert scale used to quantify the experiences. The RATER dimension actually comprises of Reliability, Assurance, Tangibility, Empathy and Responsiveness factors of any service business model. Both the aspects of customers and management, taken under consideration in order to have a clear view towards the gap if existing, between customer and management or within management. | Format: Paperback | Language/Sprache: english | 64 pp.
Von Händler/Antiquariat, European-Media-Service Mannheim [1048135], Mannheim, Germany.
Publisher/Verlag: LAP Lambert Academic Publishing | "SERVQUAL Model and Customer Satisfaction of services Indian telecom" Reliance Jio, perhaps the name does not requires any introduction in Indian Telecom Industry, the market penetration strategy adopted by the company has been one of a kind, that too with the first mover advantage of upcoming technology like VoLTE (Voice over Long Term Evolution) into the Indian markets. Therefore, the study also revolves around the same scopes of customer satisfaction as well as retention as the free introductory offer of reliance Jio is about to end and the question arises what now! Servqual: Parasuraman developed a 22-scale instrument with which to measure customers' expectations and perceptions (E and P) of the five RATER dimensions. Four or five numbered items as Likert scale used to quantify the experiences. The RATER dimension actually comprises of Reliability, Assurance, Tangibility, Empathy and Responsiveness factors of any service business model. Both the aspects of customers and management, taken under consideration in order to have a clear view towards the gap if existing, between customer and management or within management. | Format: Paperback | Language/Sprache: english | 64 pp.
5
SERVQUAL Model and Customer satisfaction of services-Indian Telecom (2017)
EN PB NW
ISBN: 9783659632303 bzw. 3659632309, in Englisch, 64 Seiten, LAP LAMBERT Academic Publishing, Taschenbuch, neu.
Lieferung aus: Deutschland, Versandfertig in 1 - 2 Werktagen, Versandkostenfrei.
Von Händler/Antiquariat, dodax-shop-eu.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Von Händler/Antiquariat, dodax-shop-eu.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
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